On Outlook? Forward your support email and start today.
Connecting a Microsoft 365 mailbox directly is coming soon. Until then, forward your support address to Hobson. Every email arrives in the inbox, gets a draft, and once your domain is verified, replies go out from your own address.
What Hobson does with Outlook and Microsoft 365
- Every email, drafted
- Forwarded emails arrive in Hobson like any other channel: categorised, matched to orders and drafted.
- Replies from your domain
- Add the DNS records Hobson gives you and replies send from your support address, signed for your domain.
- Works with any provider
- Forwarding works the same way for Outlook.com, Microsoft 365, or any other email host.
- Direct connect, coming soon
- Connecting a Microsoft 365 mailbox directly is being finished. Forwarding is the way in until then.
Set it up
About ten minutes, plus however long your DNS changes take.
- 01
Get your forwarding address
In Hobson, open Settings › Email & domains › Add email address and choose Forwarding address. It ends in @in.hobson.support.
- 02
Forward from Outlook
Sign in to Outlook on the web, open Settings › Mail › Forwarding, and forward to the address Hobson gave you.
- 03
Verify your domain
Add the DNS records Hobson shows you, or email them to whoever looks after your domain. Hobson drafts replies in the meantime.
Questions
Put Hobson on duty.
Connect your inbox in a few minutes. Hobson drafts, you approve, and nothing reaches a customer until you say so.